What do I do if my order is wrong when it arrives?
Firstly, identify what is wrong. Is that we have sent the wrong item/s or are they the not the size to fit
If we have sent the wrong items, you can call us to discuss and we will rectify the problem. You can return
the incorrect items to us using the returns form on the back of your receipt.
If you would like to change the sizes of the items ordered, please follow the instructions and complete the
returns form on the back of your receipt. For assistance with completing the form, please visit our 'After
your order has been placed' page.
If you have received an order that is not yours call our customer services team on 0113 2389520.